Terms and Conditions

1. Acceptance of Terms

By accessing or using the answer&book website (operated by Aniya Network Solutions Inc., “we,” “us,” or “our”), you agree to be bound by these Terms and Conditions. If you do not agree, please do not use this website or our services.

2. Use of the Website

This website is provided to give information about our automation services for home-service trade contractors and to let visitors request more information or book a call. You agree to use this website only for lawful purposes and not to submit false, misleading, or fraudulent information through any of our forms.

3. Intellectual Property

All content on this website — including text, graphics, logos, and the answer&book name and mark — is the property of Aniya Network Solutions Inc. and may not be copied, reproduced, or distributed without our written permission.

4. User Submissions and Communication Consent

When you submit a form on this website, you provide accurate contact information and consent to be contacted by answer&book by phone, SMS/text message, and email regarding your inquiry. See our Privacy Policy for details on how we handle and use that information.

5. SMS Terms of Service

5.1 Program Description

By submitting your phone number through our website forms and opting in, you agree to receive SMS/text messages from answer&book related to your inquiry, scheduled calls, and service updates.

5.2 Opt-In and Consent

Consent is collected via checkbox opt-in on our website forms. Consent to receive SMS messages is not a condition of any purchase or service.

5.3 Message Frequency

Message frequency varies based on your interactions with us (for example, a scheduling confirmation or a follow-up after you request information).

5.4 Message and Data Rates

Message and data rates may apply. Contact your wireless carrier for details on your specific plan.

5.5 Opt-Out

You can cancel SMS messages at any time by texting STOP. After you send STOP, we will send you a message confirming that you have been unsubscribed, and you will no longer receive SMS messages from us.

5.6 Help

If you are experiencing issues, text HELP or contact us at connect@answerandbook.ca or (437) 777-8844.

5.7 Carrier Liability

Carriers are not liable for delayed or undelivered messages.

5.8 Privacy

We will not sell, rent, or share your mobile information or SMS consent data with third parties or affiliates for marketing purposes. See our Privacy Policy for full details.

5.9 Modifications

We reserve the right to modify or discontinue the SMS program at any time, with or without notice.

6. Subscription & Billing

If you purchase our automation service, your subscription is billed on a recurring monthly basis at the rate confirmed with you directly before your subscription begins. You may cancel at any time by contacting us; cancellation takes effect at the end of the current billing period.

7. Client Responsibilities

If you use our service to send automated communications to your own customers, you are responsible for ensuring your use complies with applicable telemarketing and anti-spam laws, including Canada’s Anti-Spam Legislation (CASL) and the Telephone Consumer Protection Act (TCPA), including obtaining proper consent from your own customers before messaging them.

8. Third-Party Links

This website may link to third-party sites or services we do not control. We are not responsible for the content, policies, or practices of any third-party site.

9. Disclaimers and Limitation of Liability

This website and our services are provided “as is” without warranties of any kind. To the fullest extent permitted by law, Aniya Network Solutions Inc. is not liable for any indirect, incidental, or consequential damages arising from your use of this website or our services.

10. Governing Law

These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict-of-law principles.

11. Changes to Terms

We may update these Terms periodically. Continued use of this website after changes are posted constitutes acceptance of the revised Terms.

12. Contact Us

If you have any questions about these Terms, please contact us at: