answer&book
Built for Ontario Appliance Repair Companies

Never miss anotherappliance repair call again.

Automated missed-call recovery, fast diagnostic follow-up, and review requests built specifically for Ontario appliance repair technicians — repair only, not retail or installs.

Missed Repair-Call RecoveryFast Diagnostic Follow-UpService Call RemindersPost-Repair Review Requests

No setup surprises. Cancel anytime.

Built for Appliance Repair

Automation for how repair techs book jobs

From urgent breakdown calls to scheduled diagnostic and warranty repair work.

Missed Repair-Call Recovery

A fridge or washer breaks down and the homeowner needs help now — a missed call gets an instant text-back instead of silence.

Fast Diagnostic Follow-Up

Leads requesting a repair diagnosis get automated follow-up within minutes, before they call another repair tech.

Service Call Reminders

Automated reminders for scheduled in-home or in-shop repair appointments reduce missed visits and wasted trips.

Post-Repair Review Requests

Once a repair is marked complete, a review request goes out automatically — no manual follow-up needed.

Warranty Repair Follow-Up

Keep warranty repair customers informed with automated status updates through the repair process.

Your Own Sub-Account

Everything runs in a sub-account under your business name — you own the customer data and relationships.

How it works

From missed call to booked job — automatically.

01

Missed Repair-Call Recovery

A fridge or washer breaks down and the homeowner needs help now — a missed call gets an instant text-back instead of silence.

02

Fast Diagnostic Follow-Up

Leads requesting a repair diagnosis get automated follow-up within minutes, before they call another repair tech.

03

Service Call Reminders

Automated reminders for scheduled in-home or in-shop repair appointments reduce missed visits and wasted trips.

The problems costing repair techs jobs

Breakdowns and diagnostic requests don't wait — and neither should your follow-up.

The Problem

A customer's washer floods the laundry room and they call five repair companies — you're out on a job and don't answer in time.

How answer&book Solves It

Missed calls trigger an instant text-back, so the customer hears from you first even while you're mid-repair.

The Problem

Someone requests a repair diagnosis online for their broken dryer, and by the time you call back it's already been booked elsewhere.

How answer&book Solves It

Speed-to-lead automation follows up within minutes of a diagnostic request, before the lead cools off.

The Problem

You drive out for a scheduled in-home repair and nobody's there — a wasted trip that cuts into your day's capacity.

How answer&book Solves It

Automated appointment reminders go out ahead of every service call to cut down on no-shows and wasted trips.

The Problem

You fix appliances all day but rarely get around to asking for a review, so your Google profile doesn't reflect the volume of work you do.

How answer&book Solves It

A review request fires automatically as soon as a repair job is marked complete.

Let's Talk

One flat rate. No surprises.

Pricing depends on your business and what's already in place — we'll walk through it together on a quick call.

Book a Call

Everything included:

  • Missed-call text-back (automatic, 24/7)
  • Speed-to-lead follow-up sequences
  • Appointment reminders (SMS + email)
  • Automated review requests after every job
  • Simple sales pipeline in your own sub-account
  • Deployed and configured for your business
Why Trust Us

Built to earn it, not just claim it

We're not publishing fake reviews. Here's what's actually true about how this works.

Built for repair, not retail

Diagnostic calls, warranty work, and in-home visits work differently than a sales floor. Built around that distinction, not a generic install-focused template.

Your data, your account

Everything runs in your own account — your customer relationships and repair history aren't locked into a shared platform.

Live in days

Most repair companies are fully set up and running within a few business days of signing up.

Frequently asked questions

No — this is built specifically for repair technicians: diagnostics, in-home or in-shop repair, and warranty repair work. It's not designed for retail sales or new-appliance installation businesses.

Get your repair business set up

Tell us about your business and we'll get your automation system live.

  • Missed-call text-back (automatic, 24/7)
  • Speed-to-lead follow-up sequences
  • Appointment reminders (SMS + email)
  • Automated review requests after every job
Call Us(437) 777-8844Email Usconnect@answerandbook.ca
Based in40 Anglerock Drive, Cambridge, Ontario N1T1L8, Canada

Ready to stop losing repair calls to slow follow-up?

Join Ontario appliance repair companies automating their lead response.

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