answer&book

Never miss anotherno-heat or no-AC call again.

Automated missed-call recovery, fast quote follow-up, and review requests built specifically for Ontario HVAC installers and service companies.

No setup surprises. Cancel anytime.

HVAC technician servicing an outdoor condenser unit
Built for HVAC

Automation for how HVAC contractors book jobs

From emergency no-heat calls to seasonal maintenance follow-up.

No-Heat / No-AC Call Recovery

Emergency calls that go to voicemail get an instant text-back, so a customer with no heat doesn't call your competitor next.

Fast Quote Follow-Up

Leads requesting a furnace or AC quote get automated follow-up within minutes instead of sitting in an inbox overnight.

Install & Service Reminders

Automatic reminders for scheduled installs, tune-ups, and seasonal maintenance visits cut down on no-shows.

Review Requests After Every Job

A review request goes out automatically once a furnace or AC job is marked complete.

Seasonal Follow-Up Sequences

Re-engage past customers ahead of heating and cooling season with automated seasonal check-in messages.

Your Own Sub-Account

The whole system runs in a sub-account under your business — you keep the customer relationships and data.

How it works

From missed call to booked job — automatically.

01

No-Heat / No-AC Call Recovery

Emergency calls that go to voicemail get an instant text-back, so a customer with no heat doesn't call your competitor next.

02

Fast Quote Follow-Up

Leads requesting a furnace or AC quote get automated follow-up within minutes instead of sitting in an inbox overnight.

03

Install & Service Reminders

Automatic reminders for scheduled installs, tune-ups, and seasonal maintenance visits cut down on no-shows.

The problems costing HVAC contractors jobs

Emergency calls and quote requests don't wait — and neither should your follow-up.

The Problem

A furnace dies at 6pm on a cold night, the homeowner calls three companies, and you're the one who doesn't pick up.

How answer&book Solves It

Missed calls trigger an immediate text-back, so that homeowner hears from you first even if you're mid-install.

The Problem

A homeowner requests an AC quote online, and by the time you call back the next day, they've already booked with someone else.

How answer&book Solves It

Speed-to-lead automation follows up within minutes of a quote request, before the lead has a chance to go cold.

The Problem

You've got a full install schedule, and a no-show mid-morning throws off the rest of your crew's day.

How answer&book Solves It

Automated appointment reminders go out ahead of every install and service call to cut down on no-shows.

The Problem

Your work is solid, but you've only got a handful of Google reviews compared to competitors with hundreds.

How answer&book Solves It

Every completed job automatically triggers a review request, building your rating without you having to ask.

Let's Talk

One flat rate. No surprises.

Pricing depends on your business and what's already in place — we'll walk through it together on a quick call.

Book a Call

Everything included:

  • Missed-call text-back (automatic, 24/7)
  • Speed-to-lead follow-up sequences
  • Appointment reminders (SMS + email)
  • Automated review requests after every job
  • Simple sales pipeline in your own sub-account
  • Deployed and configured for your business
Why Trust Us

Built to earn it, not just claim it

We're not publishing fake reviews. Here's what's actually true about how this works.

Built for HVAC, not general contracting

Furnace, AC, and heat pump calls have their own rhythm — seasonal spikes, no-heat emergencies, install schedules. Built around that, not a one-size-fits-all template.

Your data, your account

The whole system runs in your own account. Your leads, customers, and history stay with your business.

Live in days

Most HVAC companies are fully set up and taking automated follow-up within a few business days.

Frequently asked questions

Yes — the follow-up and reminder sequences work for new installation quotes as well as service, repair, and maintenance calls.

Get your HVAC business set up

Tell us about your business and we'll get your automation system live.

  • Missed-call text-back (automatic, 24/7)
  • Speed-to-lead follow-up sequences
  • Appointment reminders (SMS + email)
  • Automated review requests after every job
Call Us(437) 777-8844Email Usconnect@answerandbook.ca
Based in40 Anglerock Drive, Cambridge, Ontario N1T1L8, Canada

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